Frequently Asked Questions
Everything you need to know about your MAEN timepiece.
Where are MAEN watches shipped from?
All MAEN watches are shipped directly from our facility in Stockholm, Sweden, ensuring each timepiece undergoes a final quality check before dispatch.
Do you offer international shipping?
Yes, we ship worldwide via premium couriers like DHL Express and UPS. Shipping is calculated at checkout, and delivery times typically range from 2-5 business days.
What kind of movements do you use in your watches?
We exclusively use high-quality Swiss-made movements, primarily from manufacturers like Sellita and ETA, to ensure precision, reliability, and ease of servicing.
What is your return policy?
We offer a 14-day return period from the date of delivery. The watch must be in its original, unworn condition with all protective plastics and packaging intact.
Does my watch come with a warranty?
Every MAEN watch is covered by a 2-year limited international warranty that protects against manufacturing defects from the date of purchase.
Are MAEN watches water-resistant?
Yes, all our models feature water resistance ratings ranging from 5 ATM (50 meters) to 30 ATM (300 meters) depending on the collection. Please check the specific product specifications for details.